Privacy Policy
Blue Ridge Automotive is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (blueridgeauto.co) or use our services. Please read this policy carefully. By using our website or services, you agree to the terms outlined below.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Vehicle information (make, model, year, VIN)
- Service history and appointment details
- Payment information
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and browsing behavior.
How We Use Your Information
We use the information we collect to:
- Schedule and manage service appointments
- Communicate with you about your vehicle's repairs and maintenance
- Send appointment reminders and follow-up communications
- Process payments and transactions
- Improve our website and customer experience
- Respond to inquiries and provide customer support
- Send promotional offers and updates (with your consent)
Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You may disable cookies through your browser settings, though some features of our website may not function properly as a result.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and business
- Payment processors for transaction purposes
- Legal authorities when required by law or to protect our rights
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of promotional communications
- Request information about the data we hold about you
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please visit our contact page to get in touch with our team. You'll find information for all of our Metro Atlanta locations and can reach the shop nearest you.
