FAQSFREQUENTLY ASKED QUESTIONS
We are a certified auto repair shop in Atlanta, GA.
Regular tire rotation is essential for maintaining your vehicle's overall health and safety. We recommend rotating your tires every other oil change to ensure even tread wear and extend their lifespan. Additionally, it's crucial to position your best tires strategically - on rear-wheel drive vehicles, place them in the rear, and on front-wheel drive vehicles, place them in the front. This simple practice helps prevent uneven wear patterns, improves traction, and promotes a smoother ride. By following this guideline, you'll get the most out of your tires and enjoy a safer driving experience.
When it comes to choosing the right oil for your vehicle, you may be wondering whether to opt for full synthetic or synthetic blend oil. The key difference lies in their durability: full synthetic oil can last up to 5,000 miles, while synthetic blend oil typically lasts around 3,000 miles. Although full synthetic oil changes may be about 40% more expensive upfront, it's actually the more cost-effective option in the long run. Plus, if you have an older vehicle or one that's burning oil, full synthetic oil is highly recommended to help extend its lifespan and improve performance. We're happy to help you make the best choice for your vehicle's needs!
If your car starts overheating, don't hesitate - pull over immediately! It's crucial to address the issue right away to avoid costly damage. Even if you're only a short distance from your destination, we always recommend having your vehicle towed to a repair shop. Why? Overheating can quickly lead to catastrophic damage to your cylinder heads or head gasket, which can require a costly engine replacement. Don't risk it! By pulling over and seeking help, you'll save yourself time, money, and stress in the long run. Stay safe and stay cool!
When it comes to understanding your vehicle's needs, it's important to know the difference between an inspection and a diagnostic. A diagnostic is a thorough process that gets to the root cause of a specific issue you're experiencing, using advanced computer technology, process flow maps, and our team's years of expertise. This typically takes around 2-3 hours. On the other hand, an inspection is a routine visual examination of 48 key points on your vehicle, helping us identify potential issues before they become major problems. Think of it like a check-up for your car! By understanding the difference, you'll be better equipped to keep your vehicle running smoothly and safely.
We know it might be convenient to have your car serviced on the weekends, but we've made a conscious decision to keep our shop closed during this time. Why? We're committed to delivering exceptional quality and customer service, and we've found that the best technicians - the ones who share our high standards - prefer to have their weekends free. By respecting their work-life balance, we can attract and retain top talent, ensuring that your vehicle receives the best possible care. We appreciate your understanding and look forward to serving you during our weekday hours!
At our shop, we understand that life can get busy, and sometimes it's hard to fit car maintenance into your schedule. That's why we're all about making things convenient for our customers! We offer after-hours drop-off and pick-up options to make it easy for you. Simply use our drop box for after-hours drop-offs, and for pick-ups, we'll text you a code to access our key lock boxes. Plus, we're happy to communicate with you via text, so you don't need to worry about calling during business hours. And, as an added bonus, we offer complimentary Lyft rides, so you don't have to wait around for your vehicle. We're all about making car care easy and stress-free!
Deciding which car issues to tackle now and which to put off until later can be a tricky decision! That's why we're here to help. Our expert team will work with you to create a personalized game plan for your vehicle, prioritizing the most urgent needs and identifying what can wait until your next visit. We'll also give you a heads-up on potential issues to keep an eye on, so you can plan ahead and avoid surprises down the road. With our guidance, you'll feel confident and in control of your car's maintenance, and we'll be here to support you every step of the way!